Eptura Workplace

All Systems Operational

About This Site

Welcome to the Eptura Workplace System Status page

We’re as committed to keeping you informed as we are to ensuring uptime for the software that helps power your workplace. Aside from logging into Eptura Workplace, this is the best place to get the latest information on system availability and scheduled maintenance.

For training and technical documentation, browse our Knowledge Center. (https://support.iofficecorp.com/iOFFICE)

Need to report an issue? Get in touch with our support team any time by submitting a ticket (https://customer.eptura.com/s/) or if you have a question during business hours, call us at 800-505-0224.

Uptime over the past 90 days. View historical uptime.
System Status Operational
90 days ago
99.78 % uptime
Today
Eptura Workplace Modules Operational
90 days ago
99.77 % uptime
Today
Space Module Operational
90 days ago
98.75 % uptime
Today
Move Module Operational
90 days ago
100.0 % uptime
Today
Reservation Module Operational
90 days ago
100.0 % uptime
Today
Service Request Module Operational
90 days ago
100.0 % uptime
Today
Asset Module Operational
90 days ago
100.0 % uptime
Today
Inventory Module Operational
90 days ago
100.0 % uptime
Today
Mail Module Operational
90 days ago
100.0 % uptime
Today
Copy Module Operational
90 days ago
100.0 % uptime
Today
Visitor Module Operational
90 days ago
100.0 % uptime
Today
Insights Module Operational
90 days ago
100.0 % uptime
Today
Softspace Operational
90 days ago
98.75 % uptime
Today
Apps Operational
90 days ago
100.0 % uptime
Today
Hummingbird App Operational
90 days ago
100.0 % uptime
Today
Service Request App Operational
90 days ago
100.0 % uptime
Today
Asset Manager App Operational
90 days ago
100.0 % uptime
Today
Mail App Operational
90 days ago
100.0 % uptime
Today
Visitor App Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
France - Eptura Workplace Uptime Operational
90 days ago
100.0 % uptime
Today
US - Eptura Workplace Uptime Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 11, 2025

No incidents reported today.

Jun 10, 2025
We are investigating an issue with Eptura Workplace
Resolved - Please disregard this alert as it was posted by mistake. All sites are working as expected. We apologize for any inconvenience.
Jun 10, 20:31 UTC
Investigating - We are currently investigating an issue with Eptura Workplace. We will update you when we have more information.
Jun 10, 19:53 UTC
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
S2 - Workplace authentication service issue - Users unable to login intermittently
Resolved - We have continued monitoring and are pleased to confirm that the issue affecting intermittent login failures for Workplace users has been fully resolved with no further disruptions observed.
A detailed Root Cause Analysis (RCA) will be published within 10 business days.

Thank you for your continued patience and understanding.
Jun 5, 07:38 UTC
Monitoring - A fix has been implemented and we are currently monitoring the same.
Jun 4, 12:53 UTC
Investigating - An issue with Workplace authentication service has been reported. Our Infrastructure team is looking into the issue.
Jun 4, 10:49 UTC
Jun 4, 2025
Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025
Scheduled Downtime for Eptura Workplace Upgrade (France Server)
Completed - The scheduled maintenance has been completed.
May 31, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 06:30 UTC
Scheduled - To enhance your experience, we are scheduling a downtime for an infrastructure upgrade for Eptura Workplace. This upgrade will ensure consistency across our infrastructure and allow you to fully leverage the latest features and improvements. It will also guarantee continued support and security updates.

Impact: Planned Kubernetes Upgrade for prod-fr-cn-k8s (France) Cluster
When: Saturday, May 31, 2025
Begin Time: 6:30 AM UTC (2:30 AM EDT)
End Time: 2:30 PM UTC (10:30 AM EDT)
Downtime: 8 hours

We appreciate your understanding and are committed to providing you with the best possible service. If you have any questions or concerns, please contact our dedicated Support team. Thank you for your continued trust in Eptura.
May 21, 15:13 UTC
May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

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