Eptura Workplace Status

Eptura Workplace

All Systems Operational

About This Site

Welcome to the Eptura Workplace System Status page

We’re as committed to keeping you informed as we are to ensuring uptime for the software that helps power your workplace. Aside from logging into Eptura Workplace, this is the best place to get the latest information on system availability and scheduled maintenance.

For training and technical documentation, browse our Knowledge Center. (https://support.iofficecorp.com/iOFFICE)

Need to report an issue? Get in touch with our support team any time by submitting a ticket (https://customer.eptura.com/s/) or if you have a question during business hours, call us at 800-505-0224.

Uptime over the past 90 days. View historical uptime.

System Status Operational

90 days ago

99.88 % uptime

Today

Eptura Workplace Modules Operational

90 days ago

100.0 % uptime

Today

Space Module Operational

90 days ago

100.0 % uptime

Today

Move Module Operational

90 days ago

100.0 % uptime

Today

Reservation Module Operational

90 days ago

100.0 % uptime

Today

Service Request Module Operational

90 days ago

100.0 % uptime

Today

Asset Module Operational

90 days ago

100.0 % uptime

Today

Inventory Module Operational

90 days ago

100.0 % uptime

Today

Mail Module Operational

90 days ago

100.0 % uptime

Today

Copy Module Operational

90 days ago

100.0 % uptime

Today

Visitor Module Operational

90 days ago

100.0 % uptime

Today

Insights Module Operational

90 days ago

100.0 % uptime

Today

Softspace Operational

90 days ago

100.0 % uptime

Today

Apps Operational

90 days ago

100.0 % uptime

Today

Hummingbird App Operational

90 days ago

100.0 % uptime

Today

Service Request App Operational

90 days ago

100.0 % uptime

Today

Asset Manager App Operational

90 days ago

100.0 % uptime

Today

Mail App Operational

90 days ago

100.0 % uptime

Today

Visitor App Operational

90 days ago

100.0 % uptime

Today

Public API Operational

90 days ago

100.0 % uptime

Today

France - Eptura Workplace Uptime Operational

90 days ago

100.0 % uptime

Today

US - Eptura Workplace Uptime Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

S1 - SSO Login Unavailable

Resolved - This incident has been resolved.
We will prepare a detailed RCA which will be available in 10 days.
Mar 31, 23:08 UTC

Monitoring - A fix regarding federation certificates has been implemented and we are monitoring the results.

If you are using SSO to log in and it's still not working, please raise this with our support team via your existing support case on the Customer Hub tracking this issue (or create one if one doesn't already exist).

Our next update will be 05:00 UTC tomorrow (24 hours from now).
Mar 31, 04:58 UTC

Update - We are continuing to investigate this issue and our next update will be by 04:30 UTC
Mar 31, 04:31 UTC

Update - Eptura Workplace users who use SSO to log in are being presented with the below error:

“Unexpected System Error
Sorry for the inconvenience. Please contact your administrator for assistance and provide the reference number below to help locate and correct the problem.

Reference #: ####-####“.

While we investigate this issue, please note that manual logins (non-SSO) remain functional.
Mar 31, 02:25 UTC

Investigating - We are currently investigating an issue with Eptura Workplace. We will update you when we have more information.
Mar 31, 02:19 UTC

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

All Systems Operational

About This Site

Related

Past Incidents