iOFFICE Status
All Systems Operational

About This Site

Welcome to the iOFFICE System Status page

We’re as committed to keeping you informed as we are to ensuring uptime for the software that helps power your workplace. Aside from logging into iOFFICE, this is the best place to get the latest information on system availability and scheduled maintenance.

For training and technical documentation, browse our Knowledge Center. (https://support.iofficecorp.com/iOFFICE)

Need to report an issue? Get in touch with our support team any time by submitting a ticket (https://support.iofficecorp.com/iOFFICE/Customer_Support_Ticket) or if you have a question during business hours, call us at 800-505-0224.

Apps Operational
90 days ago
99.75 % uptime
Today
Hummingbird App Operational
90 days ago
99.63 % uptime
Today
Service Request App Operational
90 days ago
99.67 % uptime
Today
Asset Manager App Operational
90 days ago
99.67 % uptime
Today
Mail App Operational
90 days ago
99.78 % uptime
Today
Visitor App Operational
90 days ago
100.0 % uptime
Today
iOFFICE Modules Operational
90 days ago
99.39 % uptime
Today
Space Module Operational
90 days ago
99.39 % uptime
Today
Move Module Operational
90 days ago
99.39 % uptime
Today
Reservation Module Operational
90 days ago
99.39 % uptime
Today
Service Request Module Operational
90 days ago
99.39 % uptime
Today
Asset Module Operational
90 days ago
99.39 % uptime
Today
Inventory Module Operational
90 days ago
99.39 % uptime
Today
Mail Module Operational
90 days ago
99.39 % uptime
Today
Copy Module Operational
90 days ago
99.39 % uptime
Today
Visitor Module Operational
90 days ago
99.39 % uptime
Today
Insights Module Operational
90 days ago
99.39 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 17, 2021

No incidents reported today.

Sep 16, 2021
Resolved - All systems have returned to a stable state and customers should experience a return to regular functionality. We appreciate your patience as our team worked to identify a resolution. Reminder, As per our standard procedure we will continue to monitor operations, and will conduct a Root Cause Analysis and distribute the findings.
Sep 16, 21:07 UTC
Update - As we continue to monitor system stability, we are able to report that the Hummingbird App is back and operational. Please do not hesitate to reach out to Customer Support if you are still experiencing any issues.
Sep 16, 20:01 UTC
Monitoring - We are happy to report that Desktop systems have returned to a stable state and customers should experience a return to regular functionality. We are continuing to investigate a subsequent issue with the Hummingbird app and logins. We appreciate your patience as our team worked to identify a resolution. As per our standard procedure we will continue to monitor operations, and will conduct a Root Cause Analysis and distribute the findings.
Sep 16, 19:53 UTC
Update - Our engineering team has identified the issue causing interrupted platform access and is committed to implementing a resolution quickly. Restoring your service is our top priority and we will continue to provide additional information related to this situation. Next update will be at 2:50pm CST or as information become available.
Sep 16, 18:59 UTC
Update - As our engineering teams continue to diligently work to restore services, we thank you for your patience. We will continue to update our customers. Restoring service is our highest priority. Next update will be at 1:50pm CST or as information become available.
Sep 16, 17:59 UTC
Update - Our Engineering team is still working to get services back to a functioning state. The issue is identified and we're working diligently for the next update at 12:50 PM CST
Sep 16, 16:50 UTC
Update - We are continuing to work on a fix for this issue. Next update will be at 11:50am CST or as information become available,
Sep 16, 15:50 UTC
Identified - Our incident response team has identified the issue and is working hard to bring services back online. Our next update will be at 10:50am CST or as new information comes available.
Sep 16, 14:51 UTC
Investigating - iOFFICE is currently investigating an issue with customers site access.
Sep 16, 13:54 UTC
Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.

Sep 3, 2021

No incidents reported.