Eptura Workplace Status

Eptura Workplace

All Systems Operational

About This Site

Welcome to the Eptura Workplace System Status page

We’re as committed to keeping you informed as we are to ensuring uptime for the software that helps power your workplace. Aside from logging into Eptura Workplace, this is the best place to get the latest information on system availability and scheduled maintenance.

For training and technical documentation, browse our Knowledge Center. (https://support.iofficecorp.com/iOFFICE)

Need to report an issue? Get in touch with our support team any time by submitting a ticket (https://customer.eptura.com/s/) or if you have a question during business hours, call us at 800-505-0224.

Uptime over the past 90 days. View historical uptime.

System Status Operational

90 days ago

99.98 % uptime

Today

Eptura Workplace Modules Operational

90 days ago

100.0 % uptime

Today

Space Module Operational

90 days ago

100.0 % uptime

Today

Move Module Operational

90 days ago

100.0 % uptime

Today

Reservation Module Operational

90 days ago

100.0 % uptime

Today

Service Request Module Operational

90 days ago

100.0 % uptime

Today

Asset Module Operational

90 days ago

100.0 % uptime

Today

Inventory Module Operational

90 days ago

100.0 % uptime

Today

Mail Module Operational

90 days ago

100.0 % uptime

Today

Copy Module Operational

90 days ago

100.0 % uptime

Today

Visitor Module Operational

90 days ago

100.0 % uptime

Today

Insights Module Operational

90 days ago

100.0 % uptime

Today

Softspace Operational

90 days ago

100.0 % uptime

Today

Apps Operational

90 days ago

100.0 % uptime

Today

Hummingbird App Operational

90 days ago

100.0 % uptime

Today

Service Request App Operational

90 days ago

100.0 % uptime

Today

Asset Manager App Operational

90 days ago

100.0 % uptime

Today

Mail App Operational

90 days ago

100.0 % uptime

Today

Visitor App Operational

90 days ago

100.0 % uptime

Today

Public API Operational

90 days ago

100.0 % uptime

Today

France - Eptura Workplace Uptime Operational

90 days ago

100.0 % uptime

Today

US - Eptura Workplace Uptime Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 10, 2024

No incidents reported today.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

S2 - Eptura Workplace: Inability to use load DWG via SoftSpace and Inability to attach files to the Copy Module

Resolved - As we have not seen further service disruptions after the fix was implemented, we have moved to the Resolved Phase.
A RCA will be posted in this incident in 10 business days. Please stay subscribed to the page to receive post automatically.
Nov 27, 02:10 UTC

Monitoring - A fix has been implemented by increasing resources. We are moving into the Monitoring Phase for the next 2 hours.
Nov 26, 22:50 UTC

Update - We are currently investigating an issue with Inability to use load DWG via SoftSpace and Inability to attach files to the Copy Module. Our Cloud Ops team is currently investigating to determine the cause of the disruption. Next update will be posted at 5 PM CST.
Nov 26, 20:01 UTC

Investigating - We are currently investigating an issue with Eptura Workplace. We will update you when we have more information.
Nov 26, 19:57 UTC

Nov 26, 2024

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