As we have not seen further service disruptions after the fix was implemented, we have moved to the Resolved Phase. RCA will be posted in this incident in 7 business days. Please stay subscribed to the page to receive updates automatically.
Posted Mar 14, 2024 - 15:25 UTC
Update
We are continuing to monitor for any further issues.
Posted Mar 14, 2024 - 14:51 UTC
Monitoring
A fix has been implemented. We are moving into the Monitoring Phase for the next 2 hours.
Posted Mar 14, 2024 - 11:13 UTC
Identified
The issue with insights module has been identified and a fix is being implemented. We will post another update by 8:30 AM CST.
Posted Mar 14, 2024 - 10:44 UTC
Investigating
S2 - Insights - Unable to access Insights
Posted Mar 14, 2024 - 09:44 UTC
This incident affected: Eptura Workplace Modules (Insights Module).