Application service availability

Incident Report for Eptura Workplace

Resolved

All services are back to normal.

Posted Dec 01, 2020 - 22:11 UTC

Monitoring

All services are operational. The environment is being monitored.

Posted Dec 01, 2020 - 21:49 UTC

Investigating

iOFFICE application services are currently unavailable for some customers. The incident is under investigation.

Posted Dec 01, 2020 - 21:37 UTC

This incident affected: Eptura Workplace Modules (Space Module, Move Module, Reservation Module, Service Request Module, Asset Module, Inventory Module, Mail Module, Copy Module, Visitor Module, Insights Module) and Apps (Hummingbird App, Service Request App, Asset Manager App, Mail App, Visitor App).